Client Role – PR Senior Account Manager – London/Hybrid

We are currently recruiting a PR Senior Account Manager to join our client’s expanding internal team. This is a full time role for our London based client and is hybrid working.

This role will see you:

Manage a portfolio of client accounts working closely with the AE’s and AM’s

Providing strategic counsel to clients to aid their PR campaigns

Proactively identify ways to add value to existing to existing clients

Providing innovative and creative ideas to clients

Building relationships with existing and new clients

Proactively seek opportunities for the client to drive revenue within the business

Interpret and respond to client briefs and develops effective communication strategies and advice for the benefit of the client

Demonstrate creative thinking to develop relevant and impactful stories for clients, that meet objective and deliver coverage

Act as the primary contact to clients, continually fostering the client-agency relationship to build trust and become a valuable resource to clients

Resolve client issues and have clarity about desired outcomes, escalating as appropriate and recommending best approach to senior account lead

Media work:

Monitor the media landscape for new opportunities to sell in additional services to clients to enhance revenue and profitability

Have strong media contacts where they come to you for stories

Briefing clients and spokespeople and updating them on campaigns

Analysing PR coverage and providing written reports

Leadership and growth:

Write engaging thought leadership articles

Identify and flag resource issues to line manager and head of resource

Anticipate issues and create action plans to solve them

Drive revenue through upselling tactics, repeat business and cultivate opportunities

Take a leadership role in delivering new business, leading new business initiatives and driving pipeline growth by proactively identifying and delivering opportunities for growth

Manage personal and team time meticulously, as well as assisting junior staff in managing their workloads

Manage and develop AE’s & SAE’s, resolving issues promptly and fairly, and celebrating successes

Develop a personal network of internal and external industry contacts, identifying new business opportunities resulting from these contacts to the benefit of the business

Develop new business leads and assists in the negotiation process with prospective and existing clients and suppliers.

Be seen as a peer mentor that colleagues can turn to advice

Support the senior directors in delivering the new business process, leveraging the skills and experience of the wider team

Being a line manager for an AM – this will require little or no guidance from own line manager and seniors with dealing with issues

Run broadcast workshops and broadcast surgeries

Prior experience of running and managing a marketing team.